Insurance Claims Agent Question:
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Tell me what continuing education classes have you taken? What credentials, if any, do you have?

Answer:

Insurance, like the other financial services specialties, is evolving; you want someone who is current on the law and on the best procedures to follow to maximize your insurance dollar. With pricing being less of an issue in insurance than other specialties, expertise is at a premium (so to speak), so make sure you are getting an expert and not just a salesman.

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Tell me how does your firm operate? When is it open? What about after-hours contacts? How will claims reporting be handled?Tell me how many insurance companies do you represent? How long have you worked with each company?