Insurance Claims Agent Question:
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Tell me how does your firm operate? When is it open? What about after-hours contacts? How will claims reporting be handled?

Answer:

There are plenty of reasons to get these questions answered before you have to put the agent to the test.

Say you decide to buy a car on Saturday afternoon, but don't know whether your current policy offers sufficient protection for the new car. If you drive off the lot and get in an accident, you could be in for a heap of financial troubles; if your agent isn't available until Monday and has no off-hours number to check in on, you may not have any way of knowing whether you are sufficiently covered on the new car.

Likewise, you have a car accident on the weekend and need to know if you can rent a car and bill it to the insurer, or there's a fire in your home and you want to know how quickly you can get people working to weatherproof the parts of your home that survived.

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