Manager Sustainability Question:
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Tell me how do you measure the success of your sustainability consulting engagements?

Answer:

In our experience, this is an often-overlooked issue. Most proposals will specify deliverables - a report, a carbon footprint, etc. But few will take the next step and clearly outline how they (and the client) should judge the success of the consulting engagement itself. It can be extremely helpful to make sure you're on the same page here. For example:

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Tell me what aspect of our last Sustainability Report are you most proud of?Now start with a bit of self-reflection and analysis?