Insurance Claims Agent Question:
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Tell me as a Claims Adjuster, most of your customers will be in some distress. What qualities do you possess that tell me you are capable of handling communication with individuals in distress?

Answer:

Some sort of counselling, customers are most of the time unhappy with the delay, try to be quite and have patience and learned what customer realy want.

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Explain me what are your three greatest strengths?As you know this job requires a lot of communication with clients. Not all of it is communication they want to hear. What would you do about a client who reacts negatively to your evaluation?