Insurance Claims Agent Question:

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☛ What are the most important personality traits of an effective insurance agent?
☛ Who are this agency’s top 3 competitors?
☛ Why were you initially interested in the insurance industry?
☛ How do you keep your energy level up on days when you hear more “no’s” than “yes’s”?
☛ Have you thought about pursuing the CFP designation?
☛ We must change from being producers to marketers if we are to be successful. What do you think of that statement?
☛ Pretend to sell me yourself as the product and tell me what the benefits are.
☛ How do you convince prospects that they need to make a change (in insurers)?
☛ Tell me about a time when you converted a “no” to a “yes.”
☛ How do you cope with rejection on a daily basis?
☛ Have you ever sent a prospect a written communication that contained a spelling or grammatical error?
☛ What are some ways you build trust with clients?
☛ How do you differentiate yourself from your peers?
☛ How do you personalize the process of buying insurance for each client?
☛ Do you belong to any insurance agent associations?
☛ What would you tell a customer who said they could buy your product from another agency at a cheaper rate?
☛ Do you have experience using a Customer Relationship Management program?
☛ What are key elements of an effective content marketing strategy?
☛ How do you show the customer that they are valued and important?
☛ Tell me some ways you have tried expanding beyond your natural market.