Accounts Receivable Clerk Question:
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Please explain a time when you took personal accountability for a conflict and initiated contact with the individual(s) involved to explain your actions?

Answer:

A client I did billing for sent me work orders and didn't let me know of changes in billing charges so I billed at usual rate. Invoice was not excepted by company so I had to contact by email the owner and get correct service charges and re issue invoice.

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Explain about a situation when it was important for you to pay attention to details. How did you handle it?Tell me do you have a particular strategy that you use to acquire payments from delinquent accounts?