Voice over Internet Protocol (VoIP) Question:
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Is the system as reliable as the old-fashioned network?

Answer:

Early VoIP services often sounded tinny, delayed or digitized. In recent years, the technology has gotten much better, and Guzman & Co. analyst Pat Comack said it won't be long before it achieves the tech industry's vaunted "five 9s" level -- 99.999 percent reliability. For now, VoIP may not be perfect, but cell phones have made people more accepting of less-than-ideal sonic conditions.

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How does VoIP (voice over Internet protocol) work? What makes it different from traditional phone service?What kind of equipment do I need?