Accounts Receivable (AR) Question:

How much time needs to pass for an A/R account to be considered delinquent?


After 90 days of the due date.

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You raised a deposit type of transaction to a customer, and received a receipt fully also.
Later you raised a standard type of invoice, and adjusted deposited partially towards this std. invoice by using commitment Tab. If Customer is asking for refund of remaining amount. How will you refund the balance amount?
After Reeving Payment from Customer, What is next step till finalization?