Decision Making Question:
Download Questions PDF

Have you ever faced a situation when you had to take a decision, which did not fall within in your area of responsibility? What decision did you make and how?

Answers:

Answer #1
Candidate’s answer should show that they know how to take responsibility, that they can make a decision to meet the needs of clients, and that they can make innovative decisions.

Answer #2
When working within Chsrkmer care centre there was a power outage when the systems started again we were unable to skill staff to answer calls. I was told to put the lines back on..I took the decision to delay this until able to have more advisors available as due to skill sets I only had 2 staff.
I had concluded that no service was better than one reduced to give very little service

Download Decision Making Interview Questions And Answers PDF

Previous QuestionNext Question
Are you good decision maker?How do you react in a situation where you need to take an immediate decision? What process will you follow for decision making in such a critical situation?