Telesales Representatives(TSR) Question: Download Questions PDF
Explain what is the difference between telesales and telemarketing?
Answer:
If you are new to telesales you will probably be asked this; they wish to see that you understand the different roles. The main objective of telesales is to close a deal following every call; it is to sell a product or service. Telemarketing is more concerned with raising brand awareness and carrying out market research.
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