Insurance Claims Agent Question:
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Explain me what steps do you go through when you investigate a claim?

Answer:

I don't have the idea as I don't have the experience in that field but I think it is more or less the same when I receive the docket. I think first thing the claim must be registered on the system, check the membership and the validity, contact the policy holder, gather as much information that is needed, process the claim, decline or settle the claim.

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