Retail Question: Download Questions PDF
Can you tell of a time when you were faced with an angry customer and how you dealt with it?
Answer:
Nobody goes through a retail career without having to deal with some angry (and sometimes irrational) customers. However, retail is a customer service industry and they will want to see that you are able to remain calm and deal with the complaint according to standard protocol.
Download Retail Interview Questions And Answers
PDF
Previous Question | Next Question |
Have you had experience of locking up a shop and dealing with stock ordering? | Can you tell of a time when you provided excellent customer service? |